It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. no invoices, letterheads, business cards or compliments slips etc.). You should contact us using our. Ticketmaster is a leading ticketing platform for live events or concerts. 5.7 You are responsible for ensuring the safe, secure and timely delivery of Resale Tickets to buyers. A full-service national event ticket marketplace. Select the tickets you want to change and touch "Continue." No. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. (e) You must not list duplicate, counterfeit or stolen tickets. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. BUYER TERMS (BUYING AND USING RESALE TICKETS). Click the links below to navigate around or have a scroll and read it all! 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. "My heart grew three sizes just sitting and watching him eat today," he said. Select CANCEL TRANSFER. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. . If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. Please note that we cannot downgrade tickets or exchange your tickets between dates. 3.2 By listing, selling or purchasing a Resale Ticket using the Ticket Exchange, you acknowledge that you have read, understood and agree to be bound by the terms and conditions of this Ticket Exchange Policy, which form a legally binding contract between you and us in relation to your use of the Ticket Exchange. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Can I exchange my tickets to another performance? We'll let you know if you qualify when you submit your request. 9.17 All Resale Tickets purchased via the Ticket Exchange are final; you do not have a general right to cancel, and no refunds or exchanges will be given except where expressly set out in this Ticket Exchange Policy. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. Ticketmaster's Face Value Ticket Exchange. 2021 Vivid Seats Ltd. All rights reserved. If a buyer opts to cancel their order, they will be refunded. (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. Firstly, security wont let the new person past the front gate. This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. Once you buy your ticket, that's your ticket. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. Select the ticket group you'd like to sell. 1 [deleted] 3 yr. ago Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. You'll get your money back and another fan gets to go to the show. What is the Ticketmaster refund and exchange policy? We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Did you find it helpful? Set the price. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. Set your price or use our recommended price and tap List tickets. Get stock market quotes, personal finance advice, company news and more. Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. Less missing out, more going out. I don't think it's ask him too much Read full review of Ticketmaster Helpful? (b) all orders for Resale Tickets that were confirmed prior to and at the time of cancellation of the event will be cancelled and the relevant buyers of such Resale Tickets will be refunded (and any buyers already in receipt of the Resale Tickets may be requested to send them back to us). 1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. Our newest experience, Beauty and the Beast, is a magical . Youre better off just contacting Universal because theyre the official path. MarketWatch provides the latest stock market, financial and business news. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. Set the price. Nonetheless, we recommend in all cases that buyers first seek resolution to any issues using our dispute resolution procedure, as set out in clause 15. Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. Tap the Remove Listing button to the right of the listing you want to remove. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. 6. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. skip to content. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. Changing your theme park reservation dates is a fairly simple process. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Administrative and handling fees of 2.5 per ticket apply. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. 1.8 Nothing in this Ticket Exchange Policy or our. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Selling Tickets. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. 2 jf. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. If an error results in an incorrectly confirmed order, we will inform you as soon as possible and give you the option of confirming your order with the correct detail or cancelling your order (in which case you will receive a full refund). 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. How can we change the date for a different time. 3. All Rights Reserved. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! Extraordinary circumstances. Now Select the preferred Payment receiving method on your screen. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Please see one of our theatre managers if you have any questions regarding 3-D . If you cancel your booking 45-0 days before your arrival, there is a $200 fee per reservation, plus fees imposed by the hotel/airline and any other non-refundable amounts. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. Sorry we couldn't be helpful. Hit 'Sell'. 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. We have also written more articles on Ticketmaster to Fix the some common Ticketmaster issues, How Ticketmaster Waiting Room/Queue work and help you out to book tickets in optimised way. Only they would be able to help you out if there is any chance to make changes into tickets date. No, you can transfer all or some of your tickets. Instead, it sat on your. Please note, you must not post print outs of e-tickets under any circumstances, unless otherwise expressly authorised or instructed in writing by us to do so. 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. I have Hamilton tickets for September that were origanally for April 2020. 11.5 For the purposes of this Ticket Exchange Policy, a ". 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. Create Your Own (CYO) package holders can exchange tickets for $15 per ticket. Validate the all information for ticket exchange and submit. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. Calling is a 3 hour wait time. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. Yes, Ticketmaster makes it easy to manage your Exchange listing. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. 3. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. In such unfortunate circumstances, you can contact the airline to request a free . 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. fully guided tours; guided private tours; self-guided tours; testimonials; about us When you buy a Resale ticket, we do our best to reissue them in your name. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . Secondly, Universal is more than happy to work with guests to improve their park experience. Further information on how we use your personal data can be found in our. Is Universal CityWalk Free? (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. Open the SeatGeek app. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. You can consult all applicable terms and conditions here. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Calling is a 3 hour wait time. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Help us improve this article with your feedback. Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. We'll automatically reissue most tickets to the buyer. 12.1 The terms "including", "include", "in particular", "e.g." If you go to any Universal park and your experience is less than enjoyable, talk to Guest Services rather than attempting to resell (or gift) a partially used ticket. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. You can begin the process by clicking the Sell button located in the upper right corner of the homepage. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. Can I Change Universal Tickets Bought Through a Third-Party Seller? 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. $5.00 for trade-ins 6 to 24 hours from departure. (a) all live listings for the event (i.e. Always contact the appropriate Universal park to confirm the details of your particular pass. Can You Change Universal Studios Ticket Date? Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. Tickets price would be automatically set as your purchased tickets price. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. 3.5 Please note: We facilitate sale/purchase transactions between buyers and sellers, we are not a party to the sale/purchase contract between a buyer and a seller of any Resale Tickets. Just go to My Account and click the Ticket Transfer button on your order. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. Administrative and handling fees of 2,5 per ticket apply. You may also be subject to any other specific listing conditions or restrictions imposed by us on a case by case basis and in our sole discretion. Unfortunately, no. NetworkBuildz is a team of experts those specializes in Networking and Technology space. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. (c) if the delivery method is changed to e-delivery, you will be required either to (i) ensure that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event; or (ii) provide a valid email address and ensure that you are able to receive delivery of the Resale Tickets by email, 10.9 It is your responsibility to check your Resale Tickets immediately once they have been delivered as mistakes cannot always be rectified. Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. (i) You must not list the same Resale Tickets on the Ticket Exchange and on any other ticket resale or exchange platform concurrently. Terrible system I will never buy tickets through Ticketmaster again. Purchasing Tickets. Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. We inform the venue that the tickets have been sold to you so there will be . 2.2 You are solely responsible for maintaining the security of your user name and password and for all activity that occurs on your account. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. I never shy away from trying new things and enjoy making new memories wherever I go. You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. 10.3 Where Resale Tickets are being fulfilled by way of physical tickets (as opposed to via e-delivery) you are responsible for providing a safe and secure delivery address and ensuring that you are available to take delivery of the Resale Tickets (which may be delivered by any postal or courier provider). A venue may release more tickets for Ticketmaster to sell as the event date approaches. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). Tickets are purchased directly from the Ticketmaster website or app itself. How do I sell my tickets on Ticketmaster? Re: Possible to change ticket dates at Universal and Disney? 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks).
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