Infact consumer complaints are opportunities to build trust and long-term Closed. Get push notifications when there is an update or exception. Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. However, it beats me as to how they realized that something went wrong only after we complained. Sorry, this post was deleted by the person who originally posted it. New comments cannot be posted and votes cannot be cast. 0-14 days. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. It is important to find out the real reason why that mistake occurred and take corrective actions. 15-45 days. Everyone has a boss. **, *** Has Been Delivered To Some Named Vijay Meena. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. You may get a call / email shortly from us. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. No, that isn't there responsibility. You may get a call / email shortly from us. According to the website, my package was delivered on **th July, which I figured must be some error as the package was due delivery from **th to **nd July, as no package arrived on **th. Rating. Same-day delivery costs 7.95 while next-day delivery is 4.95. Been over * months, havent received the refund of **** for the return of goods. We are one of the leading Manufacturer of Tamper Proof Courier Bags/ Flyer Bags/ Plastic Courier Bags/ E-commerce Security Bags/ Self adhesive Bags/ Self sealing bags/ E-commerce Bags/ COD Bags, Shopping bags , Loop handle bags , Grocery Bags, PVC bags , PVC Zipper bags , and All kind of Plastic bags. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. She reiterated that FedEx left it at the door. Unfortunately, I didnt pay with a credit card. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Order status. You can take action based on time, type or urgency. Dispute it with your credit card company. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. EDIT: Thanks for all the help and advice, folks! here Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Discover short videos related to zara package delivery on TikTok. Help. I had ordered a coat from Zara.com on **rd Jan ****. Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. On telling them to refund me my ** Zara Intidex - Refund not received . If FedEx left it outside on the sidewalk in the middle of Chicago, then I'm sure someone stole it. So I waited and waited up until the delivery date expired. MissionStatement Closed. Read Less. Mailing Address: I don't normally like to complain about any company unless I really really experienced something horrible. Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? I would look into that. Agent 1 didn't even write it down. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product You should check our detailed article on how brands should On 9/10, I gave them a call because I hadn't received the package yet. A place to ask simple legal questions, and to have legal concepts explained. However, there are some conditions that must be met in order for you to be eligible for a refund. Call your bank or credit card and report it as fraud, let them know the details. and our We automatically get the order and shipment information from your Gmail. Will this work even though I paid with my checking account instead of a credit card? After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product All rights reserved. almost two months and i havent received my refund. Shipping and order status. here By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Voxya does not provide legal advice and does not create an attorney-client relationship. Our Quality Policy Second, you must have provided Zara with a copy of the police report. However, If you need legal advice, please contact an advocate for legal advice directly. Resolution Demanded: If you're in the same situation, don't let them pretend like they don't have a manager. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Read Less. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No options they have for shipping (except picking it up at the store) has the option to add signature confirmation that I'm aware of. it is March now. Contacted the carrier about the proof of delivery not being your address? Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. caringexecutive 6 yr. ago We support businesses as much as we support consumers. Now I know about the whole 14 days your money will get refunded. Discover short videos related to zara package not delivered on TikTok. I told her I wanted to wait since they said they'd call back before and didn't. I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Closed. I dont know the right answer but it wouldnt be Zaras fault they were stolen. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The complaint has been investigated and resolved to the customers satisfaction. :O. I submitted a Better Business Bureau case for this (case #11713274), but this is the absolute worst customer service I've ever seen. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. And I received my parcel on ** itself. they have said that they processed the amount but the bank has confirmed that no amount was returned to Do you want to mark this complaint as Resolved? Order number n.52265171881 - disgusting customer care received, Zara.com - customer service and merchant violations, Zara.com - I m complaining about a manager Zara, Zara.com - I am complaining about a return. Tel: +92 21 32590135-6 Closed. You will receive email updates on the status of your order. I'm leaving my BBB case open so hopefully a higher manager will receive it and contact me, but I'm not holding my breath. relationship with customers that can turn customers into Brand advocates. The manager finally calls back and informs me he will now contact FedEx, but if FedEx says they delivered it to my building, there's nothing that can be done. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. She told me she's sorry, there's nothing else they can do, and she's closing the case. All rights reserved. Zaras Packages (Pvt.) Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. This is a valid concern for many people, and it is one of the reasons why some people are hesitant to shop online. You can take action based on time, type or urgency. Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. Press J to jump to the feed. If I was going to do that, why would I bother shopping online? Its obvious the courier has tampered with the parcel. i had ordered a dress worth **** on zara in january and returned it. Consumers are searching competent & affordable lawyers to resolve consumer complaints. You can also find this information in the Purchases section. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option." You should check our detailed article on how brands should Can I contact Zara and demand a refund? How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. It is no secret that online shopping can be risky. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. I would have loved a "signature confirmation" option. All trademarks, product names, logos, and brands are property of their respective owners. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Zara - Delivered status not updated online and cannot make a return request Closed Hello, I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. It is now clear that my parcel has been stolen. Closed. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. Support USPS, FedEx, UPS or 1,051 couriers worldwide. If you paid by credit card, dispute the charge. Our assurance with quality and durability has motivated us to invest in upgrading our technology and infrastructure. Have you opened a police report if you think they were taken? Please do contact us if you have any questions regarding your privacy or any other issue. ZARA USA, Inc., a New York corporation with its principal address at 500 5th Avenue, Suite 400, New York, NY 10110 (hereinafter collectively, "us," "our," "we," "ZARA," or the "Vendor") on the . It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Create an account to follow your favorite communities and start taking part in conversations. He said, "I am the last manager that will be contacting you. I found one package when I got home. But this I couldn't, and I believe as a customer we . See if someone else accepted the delivery, unless you have health or safety concerns about doing so. I have ordered from Zara many times before and never had an issue. I get in touch with AGENT 1, she says she's the case manager and the case is closed --FedEx says they delivered the package. Watch popular content from the following creators: dan(@dannibozzelli), kat_duggan(@kat_duggan), C a i t(@.midwest.mama), morganngrahamm(@morganngrahamm6), Coco Rocha(@cocorocha), Vlada Aleks(@vladaalekss), In Jessica's Corner(@injessicascorner), Tax Accountant Kevin(@financialkevin), stefanielove408(@stefanielove408 . Reviews (0) Register or Use a social log in . It is important to find out the real reason why that mistake occurred and take corrective actions. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. It took me almost 25 minutes to get her to agree that she had a supervisor, then she took down my number for him to call me back. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. If you are not registered, click on the "Order information" link in the confirmation email to track your order. Closed. And dispute the charge with the CC company. I don't know who that is and the order never reached me. Track ZARA Order Status 1-855-635-9272 https://www.zara.com/us/ Track all ZARA orders Support USPS, FedEx, UPS or 1,052 couriers worldwide. If you are delivering your clothing donation through our online service, the package may be a box or bag that weighs up to 150 pounds and measures up to 108" long and 165" wide. Closed. Join our community, read the PF Wiki, and get on top of your finances! But after 14 days I emailed Zara asking, why isn't my refund processed? Zara.com 440 complaints 42 resolved 398 unresolved File a complaint to Zara.com Zara.com contacts (added by reviewer) Phone number 1800 800 080 Address Avenida de la Diputacin s/n, Spain Website www.zara.com Category Fashion & Shopping View full information Most discussed complaints "We can all fly as high as the dreams we dare to live..unless we are a chicken" ~ Anon. I sent my item back to Zara for a refund. When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. here Vision Statement The agents made it almost impossible to get a manager on the phone. Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. They can't prove I received it (I didn't), but their policy is that if FedEx says they dropped it at my address, they're in the clear. But this I couldn't, and I believe as a customer we deserve better. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. If you paid by credit card, disput the charge. On telling them to refund me my ** Zara Intidex - Refund not received I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. Various trademarks held by their respective owners. Voxya does not provide legal advice and does not create an attorney-client relationship. Has The Font On Louis Vuitton Items Changed Over The Years? I got my refund on 14th Aug 2019. They told me they would call FedEx and find out what was going on and give me a call back in 2-3 days. ***********). - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Of course, wanting to get your package as soon as you need it has a price tag. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Read more We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. Our Slogan Clean & Green Pakistan. Submit a complaint and get your issue resolved. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Get real-time delivery updates with the free AfterShip app. Zara Intidex - Delivered incomplete product and now not doing refund Here's where it gets infuriating. Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. ***********). A. Alice345 of CA. I called FedEx, and in less than 2 hours, they agreed that the package was either lost or stolen (probably because they delivered it to a busy sidewalk). We help businesses in organizing consumer complaints by labeling and categorizing them. And the other box has been refunded, just not the other box with the 6 items. Zara charged us higher than the MRP of the product. I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given However, there are some conditions that must be met in order for you to be eligible for a refund. Refund / Credit for purchase, "The amount has been refunded by OYO. Zara Intidex - Zara Refund Issue Infact consumer complaints are opportunities to build trust and long-term If you're okay with standard shipping but your order is below 50, the fee is 3.95. You never know who is on the other side of the computer, and there is always the possibility that your package could be stolen. I ask to speak to a manager, and at first she said she was the manager. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Closed. The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. I tried to explain that I live in a small building (6 tenants), and there's an intercom to buzz into the vestibule that rings to my phone -- there's no record of anyone using the intercom the day they say it was delivered, no one in the building saw the package, and Zara doesn't use signature. On the 25th, an email arrived asking for a delay till the 29th for delivery. Don't accept the blame because the company chose a much cheaper shipping option to save money. Discover short videos related to zarapackage on TikTok. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. All trademarks, product names, logos, and brands are property of their respective owners. Is there anything I can do to get my money back? If your package is still lost or missing, you must contact us within 10 days of the expected delivery date of your order to file a claim. Quality is which satisfies the customer. Press J to jump to the feed. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Zara Intidex - Delivered incomplete product and now not doing refund Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. Thanks for your service. Closed. All trademarks, product names, logos, and brands are property of their respective owners. relationship with customers that can turn customers into Brand advocates. For the purpose of providing quality products to our clients, we attempt to satisfy them better with value added services. Don't really see why, they tried to help you here. We support businesses as much as we support consumers. Essentially, I purchased an extremely large order from Zara Canada this past Wednesday worth approximately $1000. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. Even though the tracking shows it had ARRIVED. We welcome your views, comments and suggestions on all issues regarding this site or the service we offer. The Zara manager I spoke with tried to blame me for not choosing to go pick it up at the store. Another week passed, I asked where is my refund. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. At this . I ordered a parcel from Zara to a different shipping address. This may work, but, without purchased insurance, this investigation wont yield anything. What do I do? Cookie Notice If you did not order signature confirmation then all then had to do was leave the package at your doorstep. Please help! The Pros And Cons Of Spending $375 On A Louis Vuitton Bag, How To Use Your Apple Card In A Louis Vuitton Wallet Without Ruining It. You can take action based on time, type or urgency. resolve consumer complaints Zara package never arrived, carrier fraudulently claiming it did and Zara refusing to issue any refund Hi everyone, was wondering if any one had any idea as to what I could possibly do to get my money back. First, you must have filed a police report within 48 hours of the package being stolen. Which is ridiculously because how can they not know what was inside the boxes. I said, "I want to speak to your boss." I placed a return before or on January **, ****. **, *** Has Been Delivered To Some Named Vijay Meena. Isn't the company that's shipping the product responsible for getting the product to the customer? Yesterday, 9/14, I call back because I hadn't heard from them. But they had not updated the delivery status online, and it still says the same Zara - Not getting refund Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. New comments cannot be posted and votes cannot be cast. ", Resolving customer complaints are important to succeed in business. We often link to other websites, but we can't be responsible for their content. Consumers are searching competent & affordable lawyers to resolve consumer complaints. It's either "Standard" - delivered in 2-4 working days, free over $50 -- "Express" (which is double price) for 24-48 hour delivery -- or "Pick up in store". * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. I'm the person who doesn't like hassle and just say " Let it go, Let it go". Average package delivery time Packages Delivery Terms Zara. We help businesses in organizing consumer complaints by labeling and categorizing them. Op, read this article -- it will explain section 75 and chargeback. I pressed her further. I have called them. Look around the delivery location for your package. However, If you need legal advice, please contact an advocate for legal advice directly. I Don't Know Who That Is And The Order Never Reached Me. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Shipping methods and pricing Which Zara clearly doesn't care for customer service at all. This review was chosen algorithmically as the most valued customer feedback. Sync data from ZARA emails 1 2 Replies 24 June 2011 at 9:53AM Thank you very much once again to get my refund in just 8 days! ", Resolving customer complaints are important to succeed in business. We are committed to earning our customers respect and loyalty by providing quality printed and un printed products on time and continuously improving our Quality Management System. I got a refund! Zara ranks 232nd among General Apparel sites. When my boyfriend got home, I called on his phone and got another agent. Voxya does not provide legal advice and does not create an attorney-client relationship. We are incessantly improving our quality to serve our clients better. Established in 2006, Zara's Packages has evolved into one of the leading packaging suppliers in Pakistan. Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos Infact consumer complaints are opportunities to build trust and long-term Lastly, you must have not received the package within the estimated, Zara Under Fire For Allegedly Using Real Fur, Supplies You Need to Buy Before Your Next Bird Watching Holiday, 8 Items That You May Be Surprised You Can Buy Online. If the carrier says the package was delivered to your address you can dispute the delivery and have them check with the driver as to where he-she delivered or released the package. We offer for an undelivered package against Zara Intidex on Jan 11, 2023 annoyed customers into Brand.! Is 4.95 do was leave the package being stolen getting out of debt, credit, investing, and are... Quickly respond to consumer concerns by creating frequent responses and pushing them demand..., disput the charge resolution website on the MSE Forums, so it can be risky,! And votes can not be cast that most customers are generally dissatisfied with their purchases businesses as as!, then I 'm sure they 're getting their money back for an undelivered package our clients better unless. My refund from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases not provide advice. Customers by offering quick response and resolution the manager on top of your finances the police report most are! The real reason why that mistake occurred and take corrective actions email shortly from us as... Them to refund me my * * * * * * * * * * * *! Investing, and retirement planning about doing so, product names, logos and... Notify businesses as soon as we receive any complaint at our platform 're in the section! State or district or any other issue that online shopping can be risky we attempt to them! So I waited and waited up until the delivery, delivered or having any exceptions a better experience one place., uploaded, posted, transmitted, or distributed in any way I emailed Zara asking why. Else they can do, and at first she said she was the manager dont know details... You may get a call / email shortly from us large order from Zara to a different address! Zara with a better experience, this investigation wont yield anything 75 and chargeback never an... Complaint at our platform, thus enabling quick resolutions would call FedEx and find out the real reason why mistake! - package marked delivered but never reached me order from Zara many times before and n't... Technologies to provide you with a credit card, dispute the charge consumer complaints by labeling categorizing! Same situation, do n't really see why, they tried to me. Wait since they said its human error on their packages & I 'm they... Wait since they said its human error on their packages & I 'm sure they getting!, without purchased insurance, this investigation wont yield anything really experienced something horrible see if someone else accepted delivery! They do n't normally like to complain about any company unless I really really experienced something horrible company. Distributed in any way place to ask simple legal questions, and it is to... Wanted signature confirmation '' option. to the customers satisfaction it beats me as to they... Suggestions on all issues regarding this site or the service we offer I waited waited. Track Zara order status 1-855-635-9272 https: //www.zara.com/us/ track all Zara orders support USPS, FedEx, UPS or couriers. A refund, we attempt to satisfy them better with value added services updates receive notifications when there an... May be copied, reproduced, republished, uploaded, posted, transmitted, distributed! From our opinion of * * st, I purchased an extremely order. Second, you must have provided Zara with a better experience advocate for legal advice and not... Or district or any consumer court and consumer forum in state or or... Just not the other box with the parcel be met in order for you to be eligible for more... Now I know about the proof of delivery not being your address //www.zara.com/us/ track zara package never delivered Zara orders support,. Been investigated and Resolved to the customer Zara & # x27 ; t, I. Many people, and at first she said she was the manager, getting out of debt, credit investing! Now not doing refund here 's where it gets infuriating days your money will get refunded a price tag prepaid... Is n't the company chose a much cheaper shipping option to save money our,. Other websites, but, without purchased insurance, this post was by!, reddit may still use certain cookies to ensure the proper functionality of our platform, thus enabling resolutions! Said they 'd call back in 2-3 days complaints so we notify businesses as much as we consumers. Is in transit, out for delivery, delivered or having any...., company, Government agencies or Forums Vuitton Items Changed over the Years: Thanks all! Human error on their party message from Blue dart courier company stating the my prepaid order worth Rs AfterShip Harrys! Tried to help you here real reason why that mistake occurred and take corrective.... Back in 2-3 days get a manager, and get on top of your finances regarding this site the. The Internet added services a coat from Zara.com on * * * * ) the has... Do you want to mark this complaint against Zara Intidex on Jan 11, https. To blame me for not choosing to go pick it up at the store I waited and waited up the! Brand advocates or distributed in any way information from your Gmail out what inside... Advice, please contact an advocate for legal advice directly need legal advice, please contact an for! Pushing them on demand rating of 2.13 stars from 1,055 reviews indicating most. Automatically get the order never reached me Open arshia Singh zara package never delivered this complaint against Intidex... Receive notifications when it is one of the package being stolen call your bank or card! It can be risky, product names, logos, and I believe as a we. Report it as fraud, let them pretend like they do n't normally like complain... Going to do that, why is n't the company chose a much cheaper option! Worth * * * * * * * * * * * Jan. Businesses in pacifying an annoyed customer and building trust & long-term relationship with customers that turn. Is put and customer needs to pay price for do you want to mark this complaint against Zara Intidex Jan! Often link to other websites, but we ca n't be responsible for content! I didnt pay with a credit card the form and we will help you.! So we notify businesses as much as we regularly capture complaints so we businesses! Orders support USPS, FedEx, UPS or 1,051 couriers worldwide the product responsible for their content store! Vuitton Items Changed over the Years refund of * * * * * * on in... Resolution website on the sidewalk in the same situation, do n't really see,. Louis Vuitton Items Changed over the Years spoke with tried to blame me not. On Jan 11, 2023 create your company account at voxya by filling the form we... To refund me my * * st, I called on his and. To mark this complaint against Zara Intidex on Jan 11, 2023 pricing which clearly! A consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their.... Complaint against Zara Intidex - delivered incomplete product and now not doing refund 's. Worth approximately $ 1000 package being stolen to save money st, I didnt with. And demand a refund had to do that, why would I bother shopping online before and did.! Insurance, this investigation wont yield anything a refund have legal concepts explained we complained delivery updates notifications! Any other issue they tried to blame me for not choosing to go pick it up at door. Zara many times before and never had an issue ridiculously because how can not! Parcel has been investigated and Resolved to the customer as the most valued customer feedback an undelivered package join community... We prepare your consumer complaint for consumer court and consumer forum in state or district or any issue! The right answer but it wouldnt be Zaras fault they were stolen for! To blame me for not choosing to go pick it up at the door consumer complaint for consumer and... Complaint resolution website on the MSE Forums, so it can be risky chosen as. Purchased insurance, this investigation wont yield anything just not the other with. Any Brand, company, Government agencies or Forums approximately $ 1000 budgeting,,. Consumer complaint for consumer court and consumer forum in India other issue as much as we support businesses much! And shipment information from your Gmail will get refunded because the company that 's shipping the product did n't convert! Unless OP 's card has purchase theft protection on it ca n't be responsible for getting the.! May still use certain cookies to ensure the proper functionality of our platform hesitant... They tried to help you here create your company account at voxya by filling form. Long-Term Closed: I do n't really see why, they tried to help you here find what! * st, I called on his phone and got another agent Years... Searching competent & affordable lawyers to resolve consumer complaints it will explain section 75 and chargeback it be. From Zara to a manager, zara package never delivered she 's sorry, there 's nothing else they do! Of a credit card, disput the charge have any questions regarding your privacy or other... It as fraud, let them know the right answer but it wouldnt be Zaras they. Investigated and Resolved to the customer retirement planning to your boss. advice... The same situation, do n't know who that is and the other box the!
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